Dealer Site Unavailable

Dealer Site Unavailable

Our current online ordering system at is no longer available. We kindly request you email your orders to

Orders placed by 2PM PT will ship the following day. Any orders placed after 2PM will ship in two days. Any orders requiring labeling, special packing, or hangers may add additional days to the shipping window.

The FW19 price list, order form, and workbook are all in the Dealer Kit available from your account representative. If a customer has returned a Ruffwear item that you suspect has a defect, please let us know by completing our Dealer Warranty Form.

Any questions, please reach out to the Pack Support Team at

Thanks for your patience while we work on improving our services to you!