Check out commonly asked questions on our FAQ’s page.
Monday - Friday, 8 am - 4:30 pm Pacific Time
We're available to answer questions during the hours above! Looking for answers after hours? Not to worry, our team will get your message as soon as we are back. We aim to respond in one to two business days, but are often faster!
Monday - Friday, 8 am - 2 pm Pacific Time
Flagship Retail Store
Ruff Wear Inc.
2843 NW Lolo Drive
Bend, OR 97703 USA
Walk-ins are welcome, both humans and leashed dogs.
Monday-Thursday 12:30 - 4:30 pm
Friday 9 AM - 5 pm
Need a little more space for you and your dog? Give us a call and we can set up a personal shopping experience, either in store or virtually.
Looking to gear up your pup outside of the United States? Check out our global partners for international ordering support.