Initially, I looked at the collar and felt it was much smaller than the website pictures showed. I even called Ruffware and asked to return it. I asked them to send me a larger collar.
As life would have it, we happen to be taking care of my daughter’s very small dog. That same day, my daughter’s dog collar broke! No kidding! I re-evaluated the Ruffware collar. Thinking I could use it for the small dog. I struggled with the knots on the collar to try and make it the right size (the only downfall of this collar - the knots are too tight to move to make the collar bigger). As I was doing this, I realized the collar might fit my dog! I changed my mind about the collar by giving “it a chance” to work the way it was supposed to. My dog now wears this collar and we love it!
A couple of suggestions:
Make the knots easier to move.
Add instructions! It would have saved me a call to customer service.
PS My daughter’s dog get s the old collar lol